Terms and Conditions

General business conditions with customer information
General terms and conditions
§ 1 Scope and provider
§ 2 Contract conclusion
§ 3 Prices
§ 4 Shipping Costs
§ 5 Delivery Costs
§ 6 Terms of payment
§ 7 Reservation of title
§ 8 Revocation instructions
§ 9 Terms of delivery
§10 Warranty rights
§ 11 Limitation of Liability
§ 12 Data Protection
§ 11 Jurisdiction
§11 Final provisions

Frequently asked questions
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General terms and conditions (with legal information)
§1 Scope and provider
These General Terms and Conditions apply to all orders, the consumer (§ 13BGB) via the online shop, the Little Horse Horse (www.pferdeladen.eu, Wagner, Krallenheide 1, 58339 Breckerfeld, phone 02338-8730676 or Mail info@pferdeladen.eu ) submit.
Consumers are any natural person or legal person who enters into a legal transaction for a purpose that can not be attributed to their commercial or independent professional activity. The terms and conditions apply to the use of the shop * The small horse-loading * and its subdomains.

§2 Contract conclusion
§2.1 The product presentations in the online shop are used to submit a purchase offer. By clicking the button (buy / pay), you place a binding purchase offer. The sale of our products is for private use only.
§2.2 We can accept your order by sending a separate order confirmation by mail or by delivering the goods (after successful payment in advance) within 3 business days. The confirmation of the access of the order takes place by means of automated mails immediately after sending the order and does not constitute a contract acceptance.

§3 Prices
The prices stated on the product pages contain the statutory value-added tax (which is however not shown separately due to the small business rules) and other price components and are plus shipping costs. With the update of the Internet shops * The small horse loading * all previous prices and other information about the object of purchase are invalid. The price at the time of the offer of the buyer is decisive for the invoice.

§4 Shipping Costs
§4.1 For delivery within Germany, we charge a flat rate of € 6.90 per order (please refer to Important Customer Information for details). If the buyer wishes a special type of shipment, which involves higher costs, he also has to bear these extra costs.
§ 4.2 In the case of payment by cash on delivery, an additional fee of 2, - € is due, which is charged by the delivery agent on site.
§ 4.3 The shipping costs are a service provided and will not be refunded in the case of a return.

§ 5 Delivery conditions and self-sufficiency reserve

§5.1 The delivery only takes place with DHL
§5.2 The delivery time is 10-12 days, unless otherwise stated in the offer. This information is not binding, unless otherwise agreed.
§5.3 If not all ordered products are in stock, we are entitled to partial deliveries at our own expense, as far as this is reasonable for you.
§5.4 If the delivery of the goods due to your fault fails, we can withdraw from the contract.
If necessary, You will be refunded immediately.
§5.5 If the ordered product is not available because we are not supplied with this product by our supplier without our own fault, we can withdraw from the contract. In this case, we will inform you without delay and suggest the delivery of a comparable product. If no comparable product is available, or if you do not wish to receive a comparable product, we will refund you any costs already paid.

§6 Terms of payment
§6.1 Payment shall be effected in advance, cash on delivery, PayPal or in cash. We reserve the right to accept or exclude certain forms of payment in the individual case.
§6.2 When selecting the type of payment in advance, we will call you our bank account in the order confirmation. The invoice amount must be transferred to our account within 14 days. When paying with PayPal, the debit of your PayPal account is immediately.
§6.3 If you are in default of payment, the purchase price has to be paid interest during the delay of 5% points above the base rate. We reserve the right to prove and assert a higher arrears.

§7 Reservation of title
The goods remain our property until full payment. Prior to the transfer of the property, a pledge, security transfer, processing or transformation without our consent is not permitted. Furthermore, * the small horse-loading * is entitled to withdraw from the contract also with regard to a still open part of the delivery or service if false information about the creditworthiness of the buyer Or objective reasons as to the insolvency of the buyer, such as the opening of insolvency proceedings against the purchaser's assets or the rejection of such a procedure in the absence of any cost-covering assets. Prior to withdrawal, the buyer is given the possibility to make an advance payment or to provide a suitable security. Without prejudice to any claims for damages, partial services already rendered in the event of partial withdrawal shall be settled and paid in accordance with the contract.

§8 Revocation right
§8.1 Consumers have a 14-day right of revocation

Right of withdrawal
§8 Revocation right
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of revocation shall be fourteen days from the date of receipt of the last product.
To your right of withdrawal
(Www.pferdeladen.eu, Bianca Wagner, Krallenheide 1, 58339 Breckerfeld) by means of a clear statement (eg a letter sent by post, telephone 02338-8730676 or mail info@pferdeladen.eu) Declare your decision to revoke this Agreement.
In order to maintain the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation
If you revoke this agreement, we will notify you of all payments we have received from you, excluding delivery costs (other than the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we use the same payment you used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. Furthermore, we may refuse the repayment until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You have to return the goods to us immediately (and in any case no later than 14 days from the date on which you informed us of the revocation) to us (www.pferdeladen.eu, Bianca Wagner, Krallenheide 1, 58339 Breckerfeld). The deadline is respected when you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods.

You must only pay for a possible loss of value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.

Notice of non-existence of the right of revocation
§8.2 The right of revocation does not exist for distance sales contracts for the delivery of goods,
Which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer (eg: embroidered accessories and specially manufactured goods)
Which could quickly spoil or whose expiration date would soon be exceeded (eg: herbs, food, spray)
For reasons of health or hygiene, are not suitable for return if their seal has been removed after delivery (eg: brushes, combs, etc.)
If, after delivery, they have been inseparably mixed with other goods because of their nature,
For the supply of newspapers, magazines or magazines, with the exception of subscription contracts,

§8.3 Please avoid damage and contamination.Please return the goods to us, if possible, in original packaging with all accessories and with all packaging components. Please use protective packaging. If you no longer own the original packaging, please provide adequate packaging to ensure adequate protection against transport damage in order to avoid damage claims due to defective packaging.

§8.4 Please note that the conditions set out in clause 8.3 are not a prerequisite for the effective exercise of the right of revocation.

§ 9 Transportation damage
§ 9.1 If goods are delivered with obvious transport damages, please complain such fault immediately to the delivery company, and please contact us as soon as possible. (Festnetz 02338-8745984, Mailinfo@pferdeladen.eu)
§9.2 The non-compliance of a complaint or contact has no consequences for your legal warranty rights. However, they help us to make our own claims against the freight carrier or the transport insurance.

§10 Warranty
For the articles offered in our shop the legal warranty rights exist.
§ 10.1 * The small horse charge * ensures that the purchase item is free of defects when handed over. If, within two weeks after the delivery of the object of purchase, a deficiency in the goods has occurred, it is assumed that this was already deficient in the case of delivery, unless this presumption is incompatible with the nature of the object of purchase or of the defect. If the deficiency of the goods is only shown after the expiry of two weeks, the buyer must prove that the defect of the goods already existed when the object of purchase was handed over. § 10.2 If the object of purchase is defective on delivery, the purchaser has the right to demand, as supplementary performance, the removal of the defect or the delivery of a defect-free object of purchase. * The small horse rider * reserves the right to refuse the type of supplementary performance selected by the buyer if it is impossible or only possible with disproportionate costs. In this case, the Purchaser's claim shall be limited to the other type of supplementary performance; The right to refuse this also under the conditions of sentence 1 remains unaffected.
§ 10.3 Deliveries * The small horse-loading * for the purpose of the supplementary performance a defect-free purchase object, can * The small horse-loading * from the buyer return of the defective object of purchase.
§ 10.4 Claims of the buyer due to defects become time-barred in two years, in the sale of used items in one year.
§ 10.5 Damage caused by improper or non-contractual measures of the Purchaser during installation, connection, operation or storage shall not constitute a claim against * The small horse-loading *. * The small horse-breed * reserves the right to a usage if the consumer withdraws from the contract due to the defectiveness of a product.
§ 11 Limitation of liability For damages other than those caused by injury to life, body or health, * the small horse * will only be liable insofar as these damages are based on intentional or grossly negligent action or on culpable breach of a fundamental contractual obligation by * the small horse-loading * or their vicarious agents . Any further liability for damages is excluded. Claims arising from a guarantee for the quality of the purchased item and the Product Liability Act of * Der kleine Pferdeladen * shall remain unaffected.

§11.1 According to the present state of the art, the data communication via the internet can not be guaranteed without errors and / or at any time available. We are therefore not liable for the availability of our Internet shop at any time.
§ 12 Data protection All personal data required for the execution of the order are stored in machine-readable form and treated confidentially. The data necessary for the processing of a contract, such as the name and address, will be passed on to the companies commissioned to deliver the object of the purchase as part of the delivery.
§ 11 Jurisdiction All disputes arising from this legal relationship are subject to the law of the Federal Republic of Germany. The validity of UN purchasing law is excluded. If the buyer does not have a general jurisdiction within the country, the Court of First Instance is competent at the place of business of * the Small Horse *, unless an exclusive court of jurisdiction is established for the dispute.

§13 Final provisions
Should a provision of these General Terms and Conditions be invalid, the remaining provisions shall remain in effect. The statutory provisions shall apply in place of the invalid provisions.


Do I need to register? After selecting the products you are requested to enter your data. The mandatory details are marked with a *. You can optionally create an account and place orders for future user orders after entering user name and password, without having to enter your address data again. You can also order without registration or you are already registered and enter only your already saved e-mail address and password.

Shipping? In the next step under Shipping, you will be listed separately and you have to select the appropriate shipping method for your country.

When will my order become binding? On the page (check & order), you can check your entries again. By clicking the button (purchase) and confirming the terms, you close the order process. Important remarks such as name requests, colors or sizes can be found under (remarks on the order).

How is the contract text stored? We store the contract text, the order data will be sent to you automatically, the AGB on request separately. You can view your past orders in your customer login area under (My orders). You can view, print and save the terms and conditions under (GTC).

Breckerfeld, Krallenheide 13.01.2016